Build Our Next
Build Our Next Burger
User-generated-content driven engagement campaign inviting consumers to create and name their own Macca’s burgers online, delivered mainly through social media.
Result was the limited offer McMate burger which performed really well, but most importantly we collected invaluable consumer preference data and insights.
The precursor to the in-store self serve kiosks.
The campaign has performed beyond expectations; over 20,000 burgers created and 16,000 name ideas submitted, and the ensuing McMate burger outperformed its forecast by 50% resulting in the promo period being extended by a month.
The key success metric however would be the data collected; giving McDonald’s deep and wide insights into consumer preferences and trends, helping understand the self-creation process better for future initiatives
An easy to use yet exciting and gamified user experience was the cornerstone of the engagement, taking it beyond a “survey” and converting it into a fun experience. Added incentivisation via a national competition was also used to encourage participation and advocacy.
Our C.U.T framework allows us to meld design thinking with tech innovation to deliver solutions that better the lives of your customers and ultimately grow your business.