Schweppes Connect retailer ecommerce portal is a new channel for their customers to manage their orders, payments, deliveries and profiles anywhere, anytime.
Full service engagement including; brand, strategy, UX, design, development, integration, deployment and marketing support.
A UX led approach to an enterprise level platform.
Providing Schweppes’ customer base with a self-serve platform is not only a cost saving strategy, but a way to give the customers the choice and flexibility to engage with Schweppes in their own terms and time, resulting in business growth through exploration and upselling prompts.
Café owners, publicans and convenience store managers are very busy and time poor. Schweppes Connect allows them to manage their orders, deliveries and payments when it suits them on a device they prefer - even while they are at the depths of the store room carrying boxes or prepping for dinner service- making their lives better.
Features like Snap Order that analyse their previous patterns and make suggested orders and dynamic tiles giving them a snapshot of their account at a quick glance have been great hits with the audience, and helped with the adoption of the platform.
We have meticulously created and seamlessly integrated a custom UX and UI layer on top of the SAP enterprise platform, providing the best of both worlds; a scalable and reliable backend with a user oriented frontend that human beings actually enjoy using!
Our C.U.T framework allows us to meld design thinking with tech innovation to deliver solutions that better the lives of your customers and ultimately grow your business.